Resolved after 41 minutes, affecting PhotoDay Customer Web and PhotoDay Studio Web, on April 9, 2021.
The image processing issue has been resolved. All components affected (Studio, Customer Gallery, Gallery App on iOS and Android) are operating normally.
Affected components
Update timeline
- investigating Apr 09, 2021, 01:43 PM UTC
We are currently experiencing photo processing issues. Customer galleries and studio panel photos are extremely slow to load. We’re working on resolving the issue with our processor and will keep you posted with any updates.
- investigating Apr 09, 2021, 01:43 PM UTC
We are continuing to investigate this issue.
- resolved Apr 09, 2021, 02:24 PM UTC
The image processing issue has been resolved. All components affected (Studio, Customer Gallery, Gallery App on iOS and Android) are operating normally.
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