Resolved after 1 day 1 hour, affecting PhotoDay Customer Web, on May 19, 2021.
We've deployed some fixes and are seeing improvements in performance. Our team will continue to monitor performance throughout the evening into tomorrow.
Affected components
PhotoDay Customer Web
Update timeline
- identified May 19, 2021, 07:20 PM UTC
Customers may be experiencing some lag when accessing their gallery and viewing photos on the web and native apps. We've identified the issue and are working on a fix.
- monitoring May 19, 2021, 10:36 PM UTC
We've deployed some fixes and are seeing improvements in performance. Our team will continue to monitor performance throughout the evening into tomorrow.
- resolved May 20, 2021, 08:38 PM UTC
This incident has been resolved and gallery performance is stable.
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