PhotoDay incident

Slow-to-load

Resolved after 1 hour 18 minutes, affecting PhotoDay Customer Web and PhotoDay Studio Web, on June 21, 2021.

investigating Jun 21, 2021, 06:22 PM UTC

We've updated a few things that should help to resolve this issue and will be closely monitoring over the next hour.

Started
Jun 21, 2021, 06:07 PM UTC
Resolved
Jun 21, 2021, 07:25 PM UTC
Duration
1h 18m
Detected by Pingoru
Jun 21, 2021, 06:07 PM UTC

Affected components

PhotoDay Customer WebPhotoDay Studio Web

Update timeline

  1. investigating Jun 21, 2021, 06:07 PM UTC

    Both Studio Dashboard (Panel) and PhotoDay Galleries are currently experiencing sporadic slow-to-load issues, which may result in a network error message. We’re currently investigating and will post an update shortly.

  2. investigating Jun 21, 2021, 06:22 PM UTC

    We've updated a few things that should help to resolve this issue and will be closely monitoring over the next hour.

  3. resolved Jun 21, 2021, 07:25 PM UTC

    This incident has been resolved.

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