Resolved after 3 hours 24 minutes, affecting PhotoDay Customer Web and PhotoDay Studio Web and 1 more, on October 5, 2021.
We are currently experiencing photo processing issues. Customer galleries and studio panel photos are extremely slow to load. We’re working on resolving the issue with our processor and will keep you posted with any updates.
Affected components
PhotoDay Customer WebPhotoDay Studio WebPhotosKnockoutsRetouching
Update timeline
- investigating Oct 05, 2021, 09:45 PM UTC
We are currently experiencing photo processing issues. Customer galleries and studio panel photos are extremely slow to load. We’re working on resolving the issue with our processor and will keep you posted with any updates.
- resolved Oct 06, 2021, 01:09 AM UTC
This incident has been resolved.
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