Resolved after 1 hour 24 minutes, affecting Digital Download Links, on December 8, 2023.
We are currently working on a fix for an issue that is preventing customers from downloading their digital purchases. Once resolved the images will be available on the original links sent via text and/or email.
Affected components
Digital Download Links
Update timeline
- identified Dec 08, 2023, 04:28 PM UTC
We are currently working on a fix for an issue that is preventing customers from downloading their digital purchases. Once resolved the images will be available on the original links sent via text and/or email.
- resolved Dec 08, 2023, 05:53 PM UTC
This incident has been resolved.
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