PhotoDay incident

Issue with uploaded photos

Major Vendor's status page →

Resolved after 2 hours 42 minutes, affecting Photos, on May 23, 2024.

monitoring May 23, 2024, 03:28 PM UTC

We are continuing to monitor for any further issues.

Started
May 23, 2024, 01:39 PM UTC
Resolved
May 23, 2024, 04:21 PM UTC
Duration
2h 42m
Detected by Pingoru
May 23, 2024, 01:39 PM UTC

Affected components

Photos

Update timeline

  1. investigating May 23, 2024, 01:39 PM UTC

    We are currently investigating an issue causing images to not upload and display properly. We recommend holding off on uploading any images until the issue is resolved.

  2. monitoring May 23, 2024, 03:28 PM UTC

    A fix has been implemented for the issue with images not uploading properly. Any images uploaded this morning that are affected and display as only a single color should be re-uploaded and replaced in the job.

  3. monitoring May 23, 2024, 03:28 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 23, 2024, 04:21 PM UTC

    This incident has been resolved.

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