PhoneBurner incident

Widespread internet outage

Resolved after 42 minutes, affecting Website and Dialer and 1 more, on December 15, 2021.

resolved Dec 15, 2021, 04:19 PM UTC

The underlying internet issues have been resolved. PhoneBurner and other services should be back to normal performance levels. If you continue to experience any issues, please reach out to our support team so we can assist you further.

Started
Dec 15, 2021, 03:36 PM UTC
Resolved
Dec 15, 2021, 04:19 PM UTC
Duration
42m
Detected by Pingoru
Dec 15, 2021, 03:36 PM UTC

Affected components

WebsiteDialerAPI

Update timeline

  1. investigating Dec 15, 2021, 03:36 PM UTC

    There appears to be a widespread internet issue impacting numerous web based services, including PhoneBurner. We will update as we know more.

  2. monitoring Dec 15, 2021, 04:06 PM UTC

    We are continuing to investigate the issue. As this is impacting many other non-PhoneBurner services, you can check the status of other web-based services you may use at https://downdetector.com/

  3. monitoring Dec 15, 2021, 04:10 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 15, 2021, 04:19 PM UTC

    The underlying internet issues have been resolved. PhoneBurner and other services should be back to normal performance levels. If you continue to experience any issues, please reach out to our support team so we can assist you further.

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