Resolved after 53 minutes, affecting Website and Dialer and 1 more, on May 13, 2024.
Site is recovered with some indications of degraded performance. The team is still researching and monitoring.
Affected components
WebsiteDialerAPISMS
Update timeline
- investigating May 13, 2024, 11:23 PM UTC
We are experiencing issues the site. The team is researching.
- identified May 13, 2024, 11:29 PM UTC
We have identified the db instances in the cluster and are fixing.
- identified May 13, 2024, 11:33 PM UTC
Site is recovering as instances are restored.
- monitoring May 13, 2024, 11:51 PM UTC
Site is recovered with some indications of degraded performance. The team is still researching and monitoring.
- resolved May 14, 2024, 12:17 AM UTC
Site is fully restored. We will continue to monitor.
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