PhoneBurner incident

Degraded performance

Resolved after 34 minutes, affecting Website and Dialer and 1 more, on October 24, 2024.

monitoring Oct 24, 2024, 02:56 PM UTC

Fixes are confirmed in good working order. We are monitoring performance.

Started
Oct 24, 2024, 02:26 PM UTC
Resolved
Oct 24, 2024, 03:01 PM UTC
Duration
34m
Detected by Pingoru
Oct 24, 2024, 02:26 PM UTC

Affected components

WebsiteDialerAPISMS

Update timeline

  1. investigating Oct 24, 2024, 02:26 PM UTC

    We are currently researching issues related to slow site performance.

  2. identified Oct 24, 2024, 02:38 PM UTC

    We have identified the source of the issue and are deploying a fix.

  3. monitoring Oct 24, 2024, 02:41 PM UTC

    A fix has been implemented and performance is recovering. We are monitoring.

  4. identified Oct 24, 2024, 02:46 PM UTC

    Issues are not resolved. We are triaging a deployment issue.

  5. monitoring Oct 24, 2024, 02:56 PM UTC

    Fixes are confirmed in good working order. We are monitoring performance.

  6. resolved Oct 24, 2024, 03:01 PM UTC

    Site performance is fully restored and operating normally.

Your product runs on more than PhoneBurner

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →