Resolved after 1 hour 24 minutes, affecting Dialer, on July 23, 2025.
Traffic is migrated away from the problematic vendor and we'll continue monitoring.
Affected components
Update timeline
- identified Jul 23, 2025, 08:31 PM UTC
We have identified an intermittent issue with the dialer where the buttons don't work as expected. We have identified it as an issue with one of our vendors. We're working closely with them to resolve the issue.
- identified Jul 23, 2025, 08:51 PM UTC
The vendor is still researching the issues on their end.
- monitoring Jul 23, 2025, 09:49 PM UTC
We have started the process of moving all the usage away from the problematic vendor. We are monitoring. We recommend any users experiencing the issues log out of your account and login again to ensure you pickup the new configurations.
- resolved Jul 23, 2025, 09:55 PM UTC
Traffic is migrated away from the problematic vendor and we'll continue monitoring.
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