Philips HealthSuite incident

HSDP ConnectIOT Concentrator Service is Returning Intermittent Failures in EU-West Prod

Minor Resolved View vendor source →
Started
Feb 10, 2026, 10:19 PM UTC
Resolved
Feb 10, 2026, 10:54 PM UTC
Duration
34m
Detected by Pingoru
Feb 10, 2026, 10:19 PM UTC

Affected components

EU-West Production Concentrator

Update timeline

  1. investigating Feb 10, 2026, 10:19 PM UTC

    - HSDP ConnectIOT Concentrator Service is experiencing intermittent failures - Start time of the outage: 9:14PM UTC - Engineering teams are investigating the issue to determine the source of the issue - There is no ETR at this time. Additional updates will be posted as soon as they become available.

  2. resolved Feb 10, 2026, 10:54 PM UTC

    The service experienced a temporary internal server error (5xx), which caused brief request failures. The service is now up and running.

Looking to track Philips HealthSuite downtime and outages?

Pingoru polls Philips HealthSuite's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Philips HealthSuite reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Philips HealthSuite alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Philips HealthSuite for free

5 free monitors · No credit card required