Philips HealthSuite incident
HSDP ConnectIOT Concentrator Service is Returning Intermittent Failures in EU-West Prod
Resolved after 34 minutes, affecting EU-West Production Concentrator, on February 10, 2026.
The service experienced a temporary internal server error (5xx), which caused brief request failures. The service is now up and running.
Affected components
Update timeline
- investigating Feb 10, 2026, 10:19 PM UTC
- HSDP ConnectIOT Concentrator Service is experiencing intermittent failures - Start time of the outage: 9:14PM UTC - Engineering teams are investigating the issue to determine the source of the issue - There is no ETR at this time. Additional updates will be posted as soon as they become available.
- resolved Feb 10, 2026, 10:54 PM UTC
The service experienced a temporary internal server error (5xx), which caused brief request failures. The service is now up and running.
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