There were 2 Philips HealthSuite outages since February 10, 2026 totaling 8h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue causing PRS applications to not launch has been identified and is in the process of being resolved.
We are continuing to work on a fix for this issue.
This issue has been resolved
- HSDP ConnectIOT Concentrator Service is experiencing intermittent failures - Start time of the outage: 9:14PM UTC - Engineering teams are investigating the issue to determine the source of the issue - There is no ETR at this time. Additional updates will be posted as soon as they become available.
The service experienced a temporary internal server error (5xx), which caused brief request failures. The service is now up and running.
Pingoru polls Philips HealthSuite's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
5 free monitors · No credit card required