Philips HealthSuite incident

PRS Application Launch Failures

Critical Resolved View vendor source →

Philips HealthSuite experienced a critical incident on April 19, 2026 affecting RSN Application Launch, lasting 8h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 02:30 AM UTC
Resolved
Apr 19, 2026, 10:40 AM UTC
Duration
8h 9m
Detected by Pingoru
Apr 19, 2026, 02:30 AM UTC

Affected components

RSN Application Launch

Update timeline

  1. identified Apr 19, 2026, 08:35 AM UTC

    The issue causing PRS applications to not launch has been identified and is in the process of being resolved.

  2. identified Apr 19, 2026, 08:36 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 19, 2026, 10:40 AM UTC

    This issue has been resolved