Pexip incident

Zoom Rooms Unable to Join Teams Meetings as Guest via Calendar Join Button

Minor Resolved View vendor source →

Pexip experienced a minor incident on July 1, 2025 affecting Connect for Microsoft Teams Meetings, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 07:28 PM UTC
Resolved
Jul 03, 2025, 07:11 AM UTC
Duration
1d 11h
Detected by Pingoru
Jul 01, 2025, 07:28 PM UTC

Affected components

Connect for Microsoft Teams Meetings

Update timeline

  1. identified Jul 01, 2025, 07:28 PM UTC

    We have identified an issue where Zoom Rooms may fail to join Microsoft Teams Meetings via the Calendar “Join” button if the invitation does not include CVI (Cloud Video Interop) details. The issue has been reported to Zoom Engineering, and we are working together to resolve it. Workaround: Use the Microsoft Teams button to start the call manually.

  2. monitoring Jul 02, 2025, 10:24 AM UTC

    Zoom Engineering has rolled out a fix for this issue. To ensure the update takes effect, Zoom Rooms might need to be restarted to fetch the latest configuration. We are actively monitoring to ensure the issue is fully resolved.

  3. resolved Jul 03, 2025, 07:11 AM UTC

    This incident has been resolved.