PetDesk experienced a minor incident on July 1, 2021 affecting Provider Communications Dashboard and Corporate Reporting, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Provider Communications DashboardCorporate Reporting
Update timeline
- investigating Jul 01, 2021, 03:14 PM UTC
We have confirmed reports that the Metrics and Statistics page in Vet Dashboard is not loading and producing HTTP 500 errors. Engineering is investigating.
- identified Jul 01, 2021, 03:34 PM UTC
We have identified the underlying issue and are restoring service to these reports.
- resolved Jul 01, 2021, 03:35 PM UTC
We have resolved the underlying issue and all reports are working properly.