PetDesk incident

PetDesk Pay Service Degradation

Minor Resolved View vendor source →
Started
Apr 16, 2026, 05:05 PM UTC
Resolved
Apr 16, 2026, 10:04 PM UTC
Duration
4h 58m
Detected by Pingoru
Apr 16, 2026, 05:05 PM UTC

Affected components

PetDesk Pay

Update timeline

  1. monitoring Apr 16, 2026, 05:05 PM UTC

    Our upstream payments provider is experiencing an issue processing payments. We are monitoring the situation and will post updates here as they become available.

  2. monitoring Apr 16, 2026, 06:00 PM UTC

    Per our provider the system has been stabilized. We'll continue to monitor.

  3. resolved Apr 16, 2026, 10:04 PM UTC

    We've received no further reports of incidence and our upstream provider indicates that services are stable. If you are still having issues processing payments, please reach out to support.

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