Is PetDesk down?
Last checked 2m agoNo incidents right now.
PetDesk is operational right now. Last checked 2m ago; the most recent incident resolved 13d ago.
Real-time PetDesk status, recent outages, and incident history — pulled directly from PetDesk's official status page at https://status.petdesk.com every 5 minutes. Pingoru tracks 17 PetDesk services and has captured 4 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment PetDesk reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 3 updates
- monitoring · Sep 03, 2026, 10:24 PM UTC
Our engineering team is currently monitoring the impact of an Amazon Web Services (AWS) outage that may impact our systems directly or indirectly through dependent upstream providers. We will post status updates here as we have them.
- monitoring · Sep 03, 2026, 11:17 PM UTC
AWS has indicated they are seeing recovery and our monitoring and testing confirm that. We will continue to monitor this incident until they confirm resolution.
- resolved · Sep 04, 2026, 12:11 AM UTC
Per AWS: The issue is resolved and the service is operating normally at this time.
Latest: Per AWS: The issue is resolved and the service is operating normally at this time.
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Timeline · 2 updates
- monitoring · Aug 14, 2026, 01:58 PM UTC
An upstream provider for our Phones service is experiencing an outage. They have indicated that the root cause has been resolved. Inbound calls should be restored. We will continue to monitor.
- resolved · Aug 14, 2026, 02:06 PM UTC
Our provider has confirmed a resolution on their side and we have confirmed resolution for PetDesk Phones as well. We'll continue to monitor. If you experience any further issues, please contact support.
Latest: Our provider has confirmed a resolution on their side and we have confirmed resolution for PetDesk Phones as well. We'll continue to monitor. If you experience any further issues, …
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Timeline · 3 updates
- investigating · Jul 10, 2026, 09:47 PM UTC
Looking into an increase in errors that may be a residual effect of a previous outage from a third party provider earlier this afternoon. We're investigating.
- monitoring · Jul 10, 2026, 10:07 PM UTC
This was a residual effect tied to a third party dependency that affected a portion of requests. We've resolved the issue and will continue to monitor. If you continue to have any issues, please contact support.
- resolved · Jul 13, 2026, 04:37 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 3 updates
- investigating · Jun 25, 2026, 04:56 PM UTC
Currently receiving limited reports of missing transcripts. Transcripts appear to be available now, but we are investigating why they may be missing for some clinics during a time period earlier this morning. Will post updates here as they become available.
- monitoring · Jun 25, 2026, 06:31 PM UTC
We're now monitoring this issue. Transcripts have been processing normally for some time after a backup in our processing queue. Any missed transcripts will be re-processed this afternoon.
- resolved · Jun 26, 2026, 12:53 AM UTC
All missed call recordings have been reprocessed.
Latest: All missed call recordings have been reprocessed.
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- Started Sep 03, 2026, 10:24 PM UTC · Resolved Sep 04, 2026, 12:11 AM UTC · 1h 47m
- Phone Service Interruption ResolvedStarted Aug 14, 2026, 01:58 PM UTC · Resolved Aug 14, 2026, 02:06 PM UTC · 8m
- Increased Errors ResolvedStarted Jul 10, 2026, 09:47 PM UTC · Resolved Jul 13, 2026, 04:37 PM UTC · 2d 18h
- Phones Transcripts Issue ResolvedStarted Jun 25, 2026, 04:56 PM UTC · Resolved Jun 26, 2026, 12:53 AM UTC · 7h 56m