Is PetDesk down?

Last checked 4m ago
Current status
PetDesk is up

No incidents right now.

Official status page: https://status.petdesk.com · Polled every 5 minutes · 17 components tracked

PetDesk is operational right now. Last checked 4m ago; the most recent incident resolved 3d ago.

Real-time PetDesk status, recent outages, and incident history — pulled directly from PetDesk's official status page at https://status.petdesk.com every 5 minutes. Pingoru tracks 17 PetDesk services and has captured 5 incidents in the last 90 days (99.58% uptime). Get email, Slack, Discord, or webhook alerts the moment PetDesk reports a new incident — free for 5 monitors, no credit card.

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PetDesk uptime 99.58% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 41m
    Started Jun 10, 2026, 01:20 PM UTC · Resolved Jun 10, 2026, 03:01 PM UTC
    Provider Communications Dashboard
    Timeline · 7 updates
    • investigating · Jun 10, 2026, 01:20 PM UTC

      We are currently investigating and issue effecting Dashboard.

    • investigating · Jun 10, 2026, 01:28 PM UTC

      We are continuing to investigate this issue.

    • identified · Jun 10, 2026, 01:34 PM UTC

      The issue has been identified and a fix is in progress.

    • investigating · Jun 10, 2026, 01:42 PM UTC

      We have failed over and have been seeing recovery for the last 10 minutes or so. Expect some lingering latency as everything settles. We continue to monitor.

    • monitoring · Jun 10, 2026, 01:43 PM UTC

      The fix has been implemented and all services have been restored. We will continue to monitor performance.

    • monitoring · Jun 10, 2026, 02:30 PM UTC

      We're continuing to see degraded performance in our monitoring. Our team is working to restore services to full performance.

    • resolved · Jun 10, 2026, 03:01 PM UTC

      The incident has been resolved and all systems are back to normal performance.

    Latest: The incident has been resolved and all systems are back to normal performance.

  2. Resolved 29m
    Started May 26, 2026, 02:58 PM UTC · Resolved May 26, 2026, 03:27 PM UTC
    PetDesk Communications Dashboard LoginProvider Communications Dashboard
    Timeline · 2 updates
    • identified · May 26, 2026, 02:58 PM UTC

      We have identified an issue with the performance and loading of the PetDesk Dashboard. Our team is currently investigating and working to resolve this problem. This incident will be updated with additional details once received.

    • resolved · May 26, 2026, 03:27 PM UTC

      We are pleased to report that the performance issue has been resolved! Pages on the PetDesk Dashboard will now load as expected, and performance has returned to normal. If you continue to experience problems, please reach out to PetDesk Support at [email protected].

    Latest: We are pleased to report that the performance issue has been resolved! Pages on the PetDesk Dashboard will now load as expected, and performance has returned to normal. If you cont…

  3. Resolved 4h 39m
    Started Apr 16, 2026, 05:26 PM UTC · Resolved Apr 16, 2026, 10:06 PM UTC
    PetDesk Scribe
    Timeline · 4 updates
    • identified · Apr 16, 2026, 05:26 PM UTC

      We have identified an issue in our post recording processing. An intermediate fix has resulted an increase in successful processing but we are in the process of rolling back to a previous version that will fully resolve this issue. We expect to be able to re-process recordings as needed and will provide updates on that effort here.

    • monitoring · Apr 16, 2026, 06:18 PM UTC

      The rollback is complete and appointments are processing again. New appointments should complete as expected. We will begin batch reprocessing appointments where there were incomplete SOAP notes shortly.

    • monitoring · Apr 16, 2026, 10:06 PM UTC

      Processing is fully functional and appointments that were not marked as complete, but were missing SOAP notes, have been re-processed. If you are still having issues with processed appointments in Scribe, please reach out to support.

    • resolved · Apr 16, 2026, 10:06 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 4h 58m
    Started Apr 16, 2026, 05:05 PM UTC · Resolved Apr 16, 2026, 10:04 PM UTC
    PetDesk Pay
    Timeline · 3 updates
    • monitoring · Apr 16, 2026, 05:05 PM UTC

      Our upstream payments provider is experiencing an issue processing payments. We are monitoring the situation and will post updates here as they become available.

    • monitoring · Apr 16, 2026, 06:00 PM UTC

      Per our provider the system has been stabilized. We'll continue to monitor.

    • resolved · Apr 16, 2026, 10:04 PM UTC

      We've received no further reports of incidence and our upstream provider indicates that services are stable. If you are still having issues processing payments, please reach out to support.

    Latest: We've received no further reports of incidence and our upstream provider indicates that services are stable. If you are still having issues processing payments, please reach out to…

  5. Resolved
    Started Apr 14, 2026, 06:15 PM UTC · Resolved Apr 14, 2026, 06:15 PM UTC
    Timeline · 2 updates
    • resolved · Apr 14, 2026, 10:59 PM UTC

      An upstream provider experienced capacity issues causing processing errors and delays when processing Scribe recordings.

    • postmortem · Apr 14, 2026, 11:01 PM UTC

      An upstream provider encountered capacity issues around 1:15 pm CST. As a result Scribe recordings continued to process but were delayed due to repeated timeouts. Around 4pm CST capacity issues were resolved upstream and Scribe processing began to recover with full recovering around 5pm CST.

    Latest: An upstream provider encountered capacity issues around 1:15 pm CST. As a result Scribe recordings continued to process but were delayed due to repeated timeouts. Around 4pm CST ca…

Outage history

Past 90 days · 5 incidents View full outage history →