PetDesk experienced a critical incident on August 14, 2021 affecting Mobile App Login, lasting 2d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Mobile App Login
Update timeline
- investigating Aug 16, 2021, 04:05 PM UTC
We are responding to issues with our Authentication service that are preventing logins, password resets, etc.
- resolved Aug 16, 2021, 04:09 PM UTC
The issues have been resolved and we are monitoring the service.