PetDesk incident

Dashboard Errors

Critical Resolved View vendor source →

PetDesk experienced a critical incident on October 8, 2021 affecting PetDesk Communications Dashboard Login and Provider Communications Dashboard, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2021, 03:23 PM UTC
Resolved
Oct 08, 2021, 04:37 PM UTC
Duration
1h 14m
Detected by Pingoru
Oct 08, 2021, 03:23 PM UTC

Affected components

PetDesk Communications Dashboard LoginProvider Communications Dashboard

Update timeline

  1. investigating Oct 08, 2021, 03:23 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 08, 2021, 03:39 PM UTC

    We identified problem with network connectivity within our cloud and resolved it. We're continuing to monitor.

  3. monitoring Oct 08, 2021, 03:41 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 08, 2021, 04:37 PM UTC

    This incident has been resolved.