PetDesk incident

Elevated Errors

Major Resolved View vendor source →

PetDesk experienced a major incident on December 10, 2021 affecting Two-Way Texting, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2021, 09:08 PM UTC
Resolved
Dec 10, 2021, 11:08 PM UTC
Duration
1h 59m
Detected by Pingoru
Dec 10, 2021, 09:08 PM UTC

Affected components

Two-Way Texting

Update timeline

  1. investigating Dec 10, 2021, 09:09 PM UTC

    We are investigating reports of elevated errors with two-way messaging.

  2. monitoring Dec 10, 2021, 10:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 10, 2021, 11:08 PM UTC

    This incident has been resolved.