PetDesk experienced a minor incident on January 5, 2022 affecting Two-Way Texting, lasting 8d. The incident has been resolved; the full update timeline is below.
Affected components
Two-Way Texting
Update timeline
- investigating Jan 05, 2022, 05:40 PM UTC
We are investigating a possible issue issue impacting delivery of SMS two-way messages in some cases. Updates to follow.
- monitoring Jan 05, 2022, 11:50 PM UTC
All systems are operational, and we are continuing to monitor for any intermittent issues.
- resolved Jan 13, 2022, 06:14 PM UTC
This incident has been resolved.