PetDesk incident

Intermittent errors creating Virtual Care sessions

Major Resolved View vendor source →

PetDesk experienced a major incident on March 1, 2022, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2022, 05:45 PM UTC
Resolved
Mar 02, 2022, 12:06 AM UTC
Duration
6h 20m
Detected by Pingoru
Mar 01, 2022, 05:45 PM UTC

Update timeline

  1. investigating Mar 01, 2022, 05:45 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 01, 2022, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2022, 12:06 AM UTC

    This incident has been resolved.