PetDesk experienced a major incident on July 1, 2022 affecting Provider Communications Dashboard, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Provider Communications Dashboard
Update timeline
- investigating Jul 01, 2022, 01:40 PM UTC
We are investigating reports of elevated errors and timeouts.
- investigating Jul 01, 2022, 01:41 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 01, 2022, 01:52 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2022, 02:05 PM UTC
This incident has been resolved.