PetDesk experienced a minor incident on December 16, 2022 affecting Two-Way Texting, lasting 40d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Two-Way Texting
Update timeline
- monitoring Dec 16, 2022, 08:56 PM UTC
AVImark users on version 2022.10.2.0 may experience issues, typically related to writeback functionality through PetDesk for Two-Way Messaging or Direct Confirmations. This issue is actively being investigated by our integration partner, Covetrus Connect, who is in communication with AVImark.
- monitoring Jan 26, 2023, 04:08 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 26, 2023, 04:10 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 26, 2023, 04:10 PM UTC
This incident has been resolved.