PetDesk incident

Sync Delays

Minor Resolved View vendor source →

PetDesk experienced a minor incident on July 28, 2023 affecting All Other PIMS (synced through Covetrus Connect), lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 28, 2023, 04:39 PM UTC
Resolved
Jul 28, 2023, 09:25 PM UTC
Duration
4h 46m
Detected by Pingoru
Jul 28, 2023, 04:39 PM UTC

Affected components

All Other PIMS (synced through Covetrus Connect)

Update timeline

  1. monitoring Jul 28, 2023, 04:39 PM UTC

    We are experiencing some delays in nightly sync operations for a small number of clinics. The source of the delay has been resolved and operations are catching up.

  2. resolved Jul 28, 2023, 09:25 PM UTC

    This incident has been resolved.