PetDesk experienced a minor incident on July 1, 2021 affecting All Other PIMS (synced through Covetrus Connect), lasting 5h 30m. The incident has been resolved; the full update timeline is below.
Affected components
All Other PIMS (synced through Covetrus Connect)
Update timeline
- monitoring Jul 01, 2021, 03:42 PM UTC
We are experiencing delays syncing PIMS data. Sync activities are catching up ad we are monitoring the progress.
- monitoring Jul 01, 2021, 03:43 PM UTC
We are continuing to monitor the progress of syncs as they catch up.
- resolved Jul 02, 2021, 08:52 PM UTC
Synching processes were able to catch back up and operations are normal.