PetDesk experienced a major incident on August 26, 2021 affecting All Other PIMS (synced through Covetrus Connect), lasting 8h 5m. The incident has been resolved; the full update timeline is below.
Affected components
All Other PIMS (synced through Covetrus Connect)
Update timeline
- identified Aug 26, 2021, 04:19 PM UTC
We are aware of an issue impacting eVetPractice customer data that could cause data synching to be delayed.
- resolved Aug 26, 2021, 09:20 PM UTC
The issue has been resolved and automated synching schedules have resumed.