PetDesk experienced a major incident on October 23, 2021 affecting SMS Notifications, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
SMS Notifications
Update timeline
- investigating Oct 23, 2021, 12:05 AM UTC
We are investigating an issue that is preventing SMS appointment reminders from sending.
- identified Oct 23, 2021, 12:18 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 23, 2021, 12:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2021, 12:45 AM UTC
This incident has been resolved.