PetDesk incident

Increased error rates when processing transactions.

Minor Resolved View vendor source →

PetDesk experienced a minor incident on April 13, 2022 affecting PetDesk Pay, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2022, 03:01 PM UTC
Resolved
Apr 13, 2022, 04:25 PM UTC
Duration
1h 23m
Detected by Pingoru
Apr 13, 2022, 03:01 PM UTC

Affected components

PetDesk Pay

Update timeline

  1. investigating Apr 13, 2022, 03:01 PM UTC

    We are aware of an issue causing an increase in error rates when processing transactions.

  2. monitoring Apr 13, 2022, 03:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 13, 2022, 04:25 PM UTC

    This incident has been resolved.