PetDesk incident

DataPoint sync delays

Notice Resolved View vendor source →

PetDesk experienced a notice incident on June 7, 2023 affecting All Other PIMS (synced through Covetrus Connect), lasting 22h 59m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2023, 04:11 PM UTC
Resolved
Jun 08, 2023, 03:10 PM UTC
Duration
22h 59m
Detected by Pingoru
Jun 07, 2023, 04:11 PM UTC

Affected components

All Other PIMS (synced through Covetrus Connect)

Update timeline

  1. monitoring Jun 07, 2023, 04:11 PM UTC

    Abnormally large data loads have created sync delays for some DataPoint clinics, specifically regarding Appointments. We are actively working to resolve the backlog and delays as quickly as possible.

  2. resolved Jun 08, 2023, 03:10 PM UTC

    This incident has been resolved.