Persona Identities incident

Degraded Document verification performance — Investigating

Major Resolved View vendor source →

Persona Identities experienced a major incident on October 1, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 04:14 PM UTC
Resolved
Oct 01, 2026, 04:14 PM UTC
Duration
—
Detected by Pingoru
Oct 01, 2026, 04:14 PM UTC

Update timeline

  1. investigating Oct 01, 2026, 04:14 PM UTC

    We're investigating an increase in Document verification cancellations that began on September 30 at 11:20 PM UTC.