PerceptionPoint incident
A small amount of emails in our EU environment are taking longer time to scan - We are investigating the slowness
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Resolved after 2 hours 10 minutes, affecting Email Scanning, on March 31, 2026.
We are continuing to investigate this issue.
Affected components
Email Scanning
Update timeline
- investigating Mar 31, 2026, 12:04 PM UTC
Our EU environment is functioning as expected for the majority of the emails and files scanned. There is a small number of emails that are taking longer to scan. We are investigating the issue and working on solving the issue
- investigating Mar 31, 2026, 12:05 PM UTC
We are continuing to investigate this issue.
- resolved Mar 31, 2026, 02:15 PM UTC
This incident has been resolved.
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