Update timeline
- resolved Feb 13, 2026, 03:52 PM UTC
Between 8:00 AM and 12:18 PM PST on February 12, SalesAI Assistant responses displayed as unformatted text blocks, making them difficult to read. This affected all assistant chat queries and signal drill-ins. Our engineering team identified a degraded infrastructure endpoint and rerouted traffic to stable alternatives. The issue is now resolved, and all SalesAI responses are displaying properly. No data was lost, and no action is required from customers.
Looking to track People.ai downtime and outages?
Pingoru polls People.ai's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when People.ai reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track People.ai alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring People.ai for free
5 free monitors · No credit card required