Pendo Outage History

Pendo partial outage · 1 active incident View live status →

Pendo had 28 outages in the last 2 years totaling 3h 31m of downtime — averaging 1.2 incidents per month.

There were 28 Pendo outages since June 12, 2024 totaling 3h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pendo.io

Minor August 1, 2024

Pendo Feedback Processing Delays

Detected by Pingoru
Aug 01, 2024, 06:51 PM UTC
Resolved
Aug 01, 2024, 10:00 PM UTC
Duration
3h 9m
Affected: Feedback API
Timeline · 3 updates
  1. investigating Aug 01, 2024, 06:51 PM UTC

    We are currently investigating an issue causing processing delays in Pendo Feedback.

  2. identified Aug 01, 2024, 07:13 PM UTC

    We have identified the issue causing processing delays in Pendo Feedback.

  3. resolved Aug 01, 2024, 10:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 31, 2024

Increased latency for data ingestion, guides, and other services

Detected by Pingoru
Jul 31, 2024, 08:30 PM UTC
Resolved
Jul 31, 2024, 08:52 PM UTC
Duration
22m
Affected: NPSNPS EmailGuide DeliverabilityGuide DesignerGuide TargetingMobile GuidesResource CenterAnalytics - Data CollectionAnalytics - Data ProcessingAnalytics - Paths and FunnelsMobile Analytics
Timeline · 2 updates
  1. identified Jul 31, 2024, 08:30 PM UTC

    We are currently remediating an issue where we have increased latency & error rates for data ingestion, guides, and other services.

  2. resolved Jul 31, 2024, 08:52 PM UTC

    This incident has been resolved.

Read the full incident report →