Pelcro Outage History

Pelcro is up right now

Pelcro had 4 outages in the last 2 years totaling 19h 29m of downtime — averaging 0.2 incidents per month.

There were 4 Pelcro outages since October 15, 2025 totaling 19h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.pelcro.com

Minor May 7, 2026

Degraded Performance Impact...

Detected by Pingoru
May 07, 2026, 05:30 PM UTC
Resolved
May 07, 2026, 08:25 PM UTC
Duration
2h 55m
Affected: Platform (Platform)
Timeline · 2 updates
  1. investigating May 07, 2026, 05:30 PM UTC

    We are currently experiencing degraded performance affecting export operations starting at approximately 17:30 UTC. As a result, exports may be slower than usual or intermittently delayed. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide further updates as more information becomes available

  2. resolved May 07, 2026, 08:25 PM UTC

    The issue affecting export operations has been fully resolved. Export processing is now operating normally, and all delayed operations have been cleared. We will continue monitoring the platform to ensure continued stability. Thank you for your patience while our team investigated and resolved the issue.

Read the full incident report →

Major November 18, 2025

Platform, Open API, and 1 o...

Detected by Pingoru
Nov 18, 2025, 11:53 AM UTC
Resolved
Nov 18, 2025, 02:30 PM UTC
Duration
2h 36m
Affected: Platform (Platform)Open API (Open API)Core API (Core API)
Timeline · 2 updates
  1. investigating Nov 18, 2025, 11:53 AM UTC

    Platform, Open API, and Core API went down.

  2. resolved Nov 18, 2025, 02:30 PM UTC

    Our proactive measures have successfully restored stable access to our services. All systems are currently operational. We continue to monitor our platform closely and are in contact with the vendor for confirmation of their full restoration. We will provide a final update once the vendor confirms their service is completely stable. Thank you for your patience.

Read the full incident report →

Major October 20, 2025

Messaging Service Disruption

Detected by Pingoru
Oct 20, 2025, 08:15 AM UTC
Resolved
Oct 20, 2025, 01:10 PM UTC
Duration
4h 55m
Affected: Platform (Platform)
Timeline · 2 updates
  1. investigating Oct 20, 2025, 08:15 AM UTC

    We are currently experiencing disruptions in our messaging services due to an outage affecting one of our third-party vendors. As a result, SMS notifications and other message-based communications may be delayed or temporarily unavailable. Our team is actively monitoring the situation and working with the vendor to restore full functionality as soon as possible. We will provide updates as more information becomes available.

  2. resolved Oct 20, 2025, 01:10 PM UTC

    The earlier outage affecting one of our third-party vendors has been resolved, and our messaging services are now fully operational. All SMS notifications and message-based communications are functioning normally. We will continue to monitor performance to ensure stability. Thank you for your patience and understanding while the issue was addressed.

Read the full incident report →

Major October 15, 2025

Some services are down

Detected by Pingoru
Oct 15, 2025, 11:48 AM UTC
Resolved
Oct 15, 2025, 08:51 PM UTC
Duration
9h 3m
Affected: Platform (Platform)Open API (Open API)Core API (Core API)
Timeline · 2 updates
  1. investigating Oct 15, 2025, 11:48 AM UTC

    Investigating - We are investigating an issue affecting our Core APIs. Our team is actively working to determine the cause and will provide updates as soon as more information becomes available.

  2. resolved Oct 15, 2025, 08:51 PM UTC

    Postmortem Incident: On October 15th, 2025, we experienced an unexpected surge in traffic that placed increased load on our storage systems, resulting in temporary slowdowns and connection issues. Impact: During this period, some users encountered delays or temporary errors. The issue was promptly identified, and normal operations were restored. Moving forward: We are taking steps to optimize affected components to prevent similar incidents in the future. Our focus remains on delivering a seamless and reliable experience for our users.

Read the full incident report →