Pelcro experienced a minor incident on May 7, 2026 affecting Platform (Platform), lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 05:30 PM UTC
We are currently experiencing degraded performance affecting export operations starting at approximately 17:30 UTC. As a result, exports may be slower than usual or intermittently delayed. Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide further updates as more information becomes available
- resolved May 07, 2026, 08:25 PM UTC
The issue affecting export operations has been fully resolved. Export processing is now operating normally, and all delayed operations have been cleared. We will continue monitoring the platform to ensure continued stability. Thank you for your patience while our team investigated and resolved the issue.