PDQ incident
Connect Incident - Delayed Windows and Vulnerability Updates
PDQ experienced a minor incident on August 12, 2026 affecting Automations and Deployments and 1 more component, lasting 3d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 12, 2026, 01:19 PM UTC
Windows and Vulnerability updates are periodically taking longer than expected to appear due to an unusually high volume of software vendor releases. This may lead to delays when scanning for vulnerabilities or rescanning post remediation. We are actively monitoring the delay and working to improve processing times.
- investigating Aug 12, 2026, 02:00 PM UTC
The queue throughput is improving. We are continuing to investigate and improve performance in this area.
- identified Aug 12, 2026, 02:15 PM UTC
We've identified the issue causing the processing of the affected queues to be backed up, and have remediation in place.
- monitoring Aug 12, 2026, 03:03 PM UTC
Windows Updates queues have fully caught up, Vulnerabilities queues are now improving.
- monitoring Aug 12, 2026, 05:11 PM UTC
We are continuing to monitor for further issues, while the vulnerability queues continue to process.
- identified Aug 13, 2026, 04:32 AM UTC
Vulnerability updates are continuing to take longer than expected. We are actively monitoring the delay and working to improve processing times. Thank you for your patience.
- resolved Aug 15, 2026, 02:58 PM UTC
This incident has been resolved.