PDQ incident

Connect Remote desktop new users are having issues

Minor Resolved View vendor source →

PDQ experienced a minor incident on September 28, 2026 affecting Remote Desktop, lasting 23h 53m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 02:05 PM UTC
Resolved
Sep 29, 2026, 01:59 PM UTC
Duration
23h 53m
Detected by Pingoru
Sep 28, 2026, 02:05 PM UTC

Affected components

Remote Desktop

Update timeline

  1. identified Sep 28, 2026, 02:05 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Sep 29, 2026, 01:59 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 29, 2026, 01:59 PM UTC

    This incident has been resolved.