PDQ incident

Connect: Ctrl + Alt + Del is not working in Remote Desktop

Major Resolved View vendor source →

PDQ experienced a major incident on August 27, 2026 affecting Remote Desktop, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 11:15 PM UTC
Resolved
Aug 28, 2026, 01:08 AM UTC
Duration
1h 52m
Detected by Pingoru
Aug 27, 2026, 11:15 PM UTC

Affected components

Remote Desktop

Update timeline

  1. investigating Aug 27, 2026, 11:15 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 28, 2026, 01:08 AM UTC

    If "Secure Attention Sequence" is enabled in Group Policy, it must be set to "Ease of Access applications" in order for Connect to simulate "Ctrl + Alt + Del"