PDQ incident
Connect - Devices may experience some delays in showing online
PDQ experienced a minor incident on September 22, 2026 affecting Device Scans and PDQ Connect Agent, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Device ScansPDQ Connect Agent
Update timeline
- investigating Sep 22, 2026, 07:07 PM UTC
We are currently investigating this issue.
- identified Sep 22, 2026, 07:07 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 22, 2026, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2026, 09:05 PM UTC
This incident has been resolved.