PDQ incident

Connect Incident - Delayed device scans and device group membership

Minor Resolved View vendor source →

PDQ experienced a minor incident on August 10, 2026 affecting Device Scans, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 06:57 PM UTC
Resolved
Aug 10, 2026, 10:53 PM UTC
Duration
3h 55m
Detected by Pingoru
Aug 10, 2026, 06:57 PM UTC

Affected components

Device Scans

Update timeline

  1. investigating Aug 10, 2026, 06:57 PM UTC

    We are currently experiencing delays processing device scans and device group membership. We are actively working on the issue. Thank you for your patiencs

  2. investigating Aug 10, 2026, 07:30 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 10, 2026, 08:54 PM UTC

    We've identified the issue, and we're working on a fix.

  4. resolved Aug 10, 2026, 10:53 PM UTC

    This incident has been resolved.