PDQ incident

Connect incident - Connect is currently experiencing long delays processing device scans

PDQ is currently experiencing a major incident affecting Device Scans, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 10, 2026, 09:50 PM UTC
Resolved
Ongoing
Duration
● 2h 11m
Detected by Pingoru
Jun 10, 2026, 09:50 PM UTC

Affected components

Device Scans

Update timeline

  1. investigating Jun 10, 2026, 09:50 PM UTC

    Connect is currently experiencing long delays in processing device scans. We're working to diagnose and fix the issue. Thank you for your patience.

  2. identified Jun 10, 2026, 10:20 PM UTC

    We have identified the issue and we are working to address the problem.

  3. monitoring Jun 10, 2026, 11:13 PM UTC

    A fix has been implemented we are monitoring logs to ensure it is fixed.