PDQ incident

Connect incident - Connect is currently experiencing long delays processing device scans

Major Resolved View vendor source →

PDQ experienced a major incident on June 10, 2026 affecting Device Scans, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 09:50 PM UTC
Resolved
Jun 11, 2026, 12:20 AM UTC
Duration
2h 30m
Detected by Pingoru
Jun 10, 2026, 09:50 PM UTC

Affected components

Device Scans

Update timeline

  1. investigating Jun 10, 2026, 09:50 PM UTC

    Connect is currently experiencing long delays in processing device scans. We're working to diagnose and fix the issue. Thank you for your patience.

  2. identified Jun 10, 2026, 10:20 PM UTC

    We have identified the issue and we are working to address the problem.

  3. monitoring Jun 10, 2026, 11:13 PM UTC

    A fix has been implemented we are monitoring logs to ensure it is fixed.

  4. resolved Jun 11, 2026, 12:20 AM UTC

    This incident is resolved scans are working as expected now.