PDQ incident

Some Connect devices are offline and scans are currently delayed

Minor Resolved View vendor source →

PDQ experienced a minor incident on October 15, 2025 affecting Device Scans, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 02:12 PM UTC
Resolved
Oct 15, 2025, 03:36 PM UTC
Duration
1h 23m
Detected by Pingoru
Oct 15, 2025, 02:12 PM UTC

Affected components

Device Scans

Update timeline

  1. investigating Oct 15, 2025, 02:12 PM UTC

    Connect scans are seeing a delay, and some devices are shown as offline. Scans are taking longer than usual to complete.

  2. monitoring Oct 15, 2025, 03:16 PM UTC

    We've identified the issue and are currently monitoring it.

  3. resolved Oct 15, 2025, 03:36 PM UTC

    Incident resolved devices are online and scanning at normal speed.