PDQ incident

Due to AWS issues some users are reporting issues related to TOTP and MFA

Notice Resolved View vendor source →

PDQ experienced a notice incident on October 20, 2025 affecting Auth, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 06:11 PM UTC
Resolved
Oct 20, 2025, 10:12 PM UTC
Duration
4h 1m
Detected by Pingoru
Oct 20, 2025, 06:11 PM UTC

Affected components

Auth

Update timeline

  1. monitoring Oct 20, 2025, 06:11 PM UTC

    We are seeing sparatic issues specifcally when sending sms codes. We are currently monitory and let you know when its resolved.

  2. resolved Oct 20, 2025, 10:12 PM UTC

    Performance has gone back to normal