PDQ incident

Connect scans are currently delayed

Minor Resolved View vendor source →

PDQ experienced a minor incident on October 22, 2025 affecting Device Scans, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 02:12 PM UTC
Resolved
Oct 22, 2025, 05:08 PM UTC
Duration
2h 56m
Detected by Pingoru
Oct 22, 2025, 02:12 PM UTC

Affected components

Device Scans

Update timeline

  1. investigating Oct 22, 2025, 02:12 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 22, 2025, 03:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 22, 2025, 04:05 PM UTC

    Custom scans are still delayed. All other scans should be working normally.

  4. resolved Oct 22, 2025, 05:08 PM UTC

    This incident has been resolved.