PDQ incident

SmartDeploy console/web login unavailable due to Azure outage

Critical Resolved View vendor source →

PDQ experienced a critical incident on October 29, 2025 affecting SmartDeploy, lasting 20h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2025, 05:06 PM UTC
Resolved
Oct 30, 2025, 02:00 PM UTC
Duration
20h 54m
Detected by Pingoru
Oct 29, 2025, 05:06 PM UTC

Affected components

SmartDeploy

Update timeline

  1. identified Oct 29, 2025, 05:06 PM UTC

    SmartDeploy console/web login unavailable due to Azure outage

  2. identified Oct 29, 2025, 08:07 PM UTC

    Azure is rolling out a fix that could take between 2-4 hours to show improvement and restoration of services. Logins are still affected during this time.

  3. monitoring Oct 29, 2025, 08:53 PM UTC

    Users have reported being able to log in now

  4. resolved Oct 30, 2025, 02:00 PM UTC

    This incident has been resolved.