PDQ incident

Delays in group counts updating

Minor Resolved View vendor source →

PDQ experienced a minor incident on November 3, 2025 affecting Device Scans, lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 05:12 PM UTC
Resolved
Nov 03, 2025, 11:49 PM UTC
Duration
6h 36m
Detected by Pingoru
Nov 03, 2025, 05:12 PM UTC

Affected components

Device Scans

Update timeline

  1. investigating Nov 03, 2025, 05:12 PM UTC

    We are currently investigating an issue with group count updates being delayed.

  2. monitoring Nov 03, 2025, 07:43 PM UTC

    All group changing queues, have caught up. Monitoring to make sure issue is fully resolved.

  3. resolved Nov 03, 2025, 11:49 PM UTC

    This incident has been resolved.