PDQ incident

Connect - Devices offline

Critical Resolved View vendor source →

PDQ experienced a critical incident on November 4, 2025 affecting PDQ Connect Agent, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 08:08 PM UTC
Resolved
Nov 04, 2025, 08:39 PM UTC
Duration
30m
Detected by Pingoru
Nov 04, 2025, 08:08 PM UTC

Affected components

PDQ Connect Agent

Update timeline

  1. investigating Nov 04, 2025, 08:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Nov 04, 2025, 08:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 08:39 PM UTC

    This incident has been resolved.