PDQ incident

All SmartDeploy services unavailable due to Cloudflare outage

Critical Resolved View vendor source →

PDQ experienced a critical incident on November 18, 2025 affecting SmartDeploy, lasting 4h 31m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:21 PM UTC
Resolved
Nov 18, 2025, 05:52 PM UTC
Duration
4h 31m
Detected by Pingoru
Nov 18, 2025, 01:21 PM UTC

Affected components

SmartDeploy

Update timeline

  1. investigating Nov 18, 2025, 01:21 PM UTC

    https://www.smartdeploy.com may be unavailable in some regions due to the ongoing Cloudflare outage.

  2. investigating Nov 18, 2025, 01:45 PM UTC

    All APIs and service URLs are impacted as of this time.

  3. investigating Nov 18, 2025, 03:39 PM UTC

    Cloudflare has reported a fix for their outage, and services seem online and stable. We will continue monitoring to ensure stability.

  4. monitoring Nov 18, 2025, 03:40 PM UTC

    Cloudflare has reported a fix for their outage, and services seem online and stable. We will continue monitoring to ensure stability.

  5. resolved Nov 18, 2025, 05:52 PM UTC

    Services are fully operational at this time.