PDQ incident

Delays on gathering device information

Minor Resolved View vendor source →

PDQ experienced a minor incident on December 15, 2025 affecting Deployments and Device Scans, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 06:19 PM UTC
Resolved
Dec 15, 2025, 10:04 PM UTC
Duration
3h 45m
Detected by Pingoru
Dec 15, 2025, 06:19 PM UTC

Affected components

DeploymentsDevice Scans

Update timeline

  1. investigating Dec 15, 2025, 06:19 PM UTC

    We are currently investigating delays on device information such as online/offline device info, scans, and deployment information.

  2. monitoring Dec 15, 2025, 07:10 PM UTC

    Delays are no longer happening, and we are monitoring to make sure all items are resolved

  3. resolved Dec 15, 2025, 10:04 PM UTC

    After monitoring we are not seeing any more delays